PHIPA came into effect on November 1st, 2004 and sets out rules that health providers
​(such as your online Counsellor) must follow in order to protect your personal health information.

Under PHIPA, your personal health information includes the following:

Any  “identifying information” about you (including video or audio) if the information: 

• Relates to your physical or mental condition, including family medical history; or
• Relates to the provision of  your health care ; or
• Is a plan of service for you; or
• Relates to payments, or eligibility for health care or for coverage for health care; or
• Relates to the donation of any body part or bodily substance, or is derived from the testing or examination of any such body part or bodily substance; or
• Is the your health number; or 
• Identifies a health care provider or substitute decision-maker for you

IF there is ever a privacy breach by our video software server, you will be made aware as soon as we become aware, and there will be full transparency provided in terms of what (if any) information may have been compromised.  ​