We are thrilled to offer geared-to-income virtual therapy sessions with our Intern Hannah Lewis (Registered Psychotherapist - Qualifying). *Learn more about Hannah on our "meet your counsellor" page*
Who is eligible?
If you do not have benefits through work or a family member, and do not have the income to pay for our regular services, you would be eligible.
How many people are you taking?
This offer will be limited to the first 5 people who contact us AND set up their accounts WITH credit card - once the spots have been filled we cannot offer more of these spots. We cannot hold spots for anyone.
How many sessions do I get?
You will have 4 sessions at your agreed upon rate
How do you choose my rate?
You will discuss with Ashley over email to determine what rate you can afford based on your income and circumstances - minimum rate is $20
What if I miss a session?
Since you have been offered a geared-to-income rate, it is important that you consent to begin treatment knowing that there will be a maximum of 4 sessions allowed at your personally provided rate. After these 4 sessions, if you wish to continue with Hannah, you will be required to pay the full rate or a slightly lower rate, which can be agreed upon at that time. By agreeing to this policy you are also aware that if you miss any of your sessions without providing 48 hours notice, you will lose one of your 4 sessions - for example if you have used 3 sessions and you miss your 4th session, you would not have any sessions remaining.
What is your cancellation policy?
Your appointment time is reserved just for you. Late cancellations or missed sessions leave an empty space in your counsellor's day that could have been filled by another client who could have attended a session. As such, 48 hours' notice is required for any cancellations or changes to your appointment. The credit card on file will be charged the full session rate if you cancel within 48 hours of your session.